Refund Policy
Refund Eligibility
Participants may claim a refund of the course fee prior to the commencement of classes. We understand that circumstances can change unexpectedly. In exceptional cases, such as medical emergencies or unforeseen personal circumstances, refunds may be considered on a case-by-case basis. Participants are encouraged to provide supporting documentation to facilitate the review process.
Refund Amount
For refund requests submitted before the start of classes, 90% of the course fee will be refunded to the participant. This reflects our commitment to offering flexibility while maintaining operational sustainability.
No Refunds After Commencement
Once classes have commenced, no refunds will be available. We believe that the commitment to a course involves both the participant and our instructors, and we want to ensure that everyone benefits fully from the program.
Partial Refunds
In cases where only a portion of the course has been completed prior to cancellation, partial refunds may be granted at the discretion of Aspire High Classes. The amount of the partial refund will depend on the course structure, attendance, and engagement, and will be assessed on an individual basis.
Transferability
Refunds are not transferable to another course or individual. Participants may not transfer their refund eligibility to someone else or apply it to a different course.
Processing Time
Refund requests will be processed within one month of receiving the request. Reimbursement will be made via the original payment method (e.g., credit card refund, bank transfer). Participants will receive a confirmation email once the refund has been processed.
Administrative Fees
No administrative fees will be charged for processing refunds. Our goal is to simplify the refund process and ensure that participants receive their eligible funds without unnecessary deductions.
Changes to Policy
Aspire High Classes reserves the right to amend the refund policy at any time. Any changes will be communicated to participants in advance to ensure transparency and understanding of our policies.
Contact Information
For inquiries or refund requests, please contact us at 9606436780. Our customer service team is available to assist you and answer any questions you may have regarding the refund process.
Commitment to Transparency
By adhering to this policy, Aspire High Classes aims to maintain transparency and provide clarity regarding the refund process to all participants. We believe that clear communication about our policies enhances the overall experience and trust between participants and our organization.
Thank you for choosing Aspire High Classes. We appreciate your understanding and cooperation regarding our refund policy.